This policy explains how LabONE Diagnostics(“LabONE”, “we”, “us”) collects, uses, shares and protects your personal data when you use this website, sign up for a free report, or subscribe to The LabONE Letter. We process your data in line with India's Digital Personal Data Protection Act, 2023.
What we collect
- Your name (optional), email address and mobile number, when you opt in.
- The health topic you select, so we can send you more relevant content.
- Basic technical and campaign data (e.g. how you reached us) to understand what works.
Why we use it
- To deliver the free report you requested, on WhatsApp and email.
- To send The LabONE Letter and related health updates you consented to.
- To respond to you, and to improve our content and services.
We process this data on the basis of the consent you give when you tick the opt-in box. You can withdraw that consent at any time.
Who we share it with
We do not sell your personal data. We share it only with trusted service providers who help us run the newsletter and messaging (for example, our email delivery platform), under contract and only as needed to provide these services.
How long we keep it
We keep your data for as long as you remain subscribed, and for a reasonable period afterwards to meet legal and operational needs. When it is no longer required, we delete it.
Your rights
You can ask us to access, correct or delete your data, and you can withdraw consent or unsubscribe at any time: reply STOP on WhatsApp, use the unsubscribe link in any email, or write to us. We will act on your request within a reasonable time.
Contact us
For any privacy question or request, contact us at care@labone.in or +91 90455 85111. LabONE Diagnostics, 19/1, New Road, Race Course, Dehradun, Uttarakhand 248001.
This is a general policy and not legal advice. See also our contact page.